The potential and appropriate use of ICT is considered the most dynamic force in promoting and reinforcing the era of globalization with the superb capacity to break through and eventually dismantle the barriers and national boundaries and strengthen the called borderless world and digital economy. Yet, despite the advancement and the availability of various state of the art of ICT for improving the quality of life the people worldwide, there is still an existing issue and problem known as the digital divide among the various segments of the population of the earth, which separates those known as the have more people (rich) and the have fewer people (poor). The four basic factors serving as the causes for the so-called digital divide are anchored on the 4A framework such as awareness, availability, accessibility and affordability about the basic and advanced models and brands of ICT.
Also despite the presence of the issue and problem about the so-called digital divide, because of the huge potentials and opportunities of ICT then the innovative design, construction, and operations of smart buildings (also known as intelligent buildings) came into existence. And, the smart building technology is emerging as an innovative solution for addressing several issues about the changes affecting our working environment vis-à-vis the quality of life of the people. Thus, a new business facility or a new design of housing facility for human habitat, which is furnished with distinctive controlled cabling and electric wiring system that allow residents or building tenants to manage digitally and remotely a range of automated electronic gadgets and appliances for basic and special purposes. A good example of the feature of smart building is that a particular unit owner on vacation holiday can utilise a touchtone phone to activate a unit security system, control temperature gauges and lighting system, switch on or off gadgets and appliances, programme an entertainment system, and operate many other functions and tasks that are part of the design of a particular smart building.
Technically speaking, a certain building facility will be only considered intelligent or smart building when it is fully equipped with appropriate ICT as part of the standardized features and functioning as the key built-in component of that particular smart building. This reality makes ICT as the heart and soul of a smart building for delivering the benefits to the end-users vis-à-vis their changing needs, wants and expectations.